General Terms and Conditions of AEGP:

• Amdocs employees can choose the STAYCATION from the list of cities featured in the microsite OR for any other city of their preference
• The STAYCATION includes 1 nights stay in the room category specified for 2 people, breakfast and hotel luxury taxes
• Unless specified, the room category at the hotels will be the base / entry level category room for the 1 night staycation
• Black out dates for public holidays, long weekends & festivals will be applicable at the hotels
• The hotel options listed in the microsite are based on their average Best Available Rates (BAR) and is subject to availability at the time of booking. It is advised to make the reservation/bookings at least 10 to 15 days in advance
• In case of non-availability of rooms or the rate at the preferred hotel, an equivalent alternate option will be offered for the STAYCATION. In addition, employees can either suggest alternative dates of travel or choose another hotel from the list
• Any services not mentioned in the "package inclusions" for each hotel like extra meals, laundry, mini bar etc. will have to be settled directly at the hotel at the time of check out
• For additional requests like booking extra person or child, the cost for the extra service will have to be prepaid to Odyssey Vacations Pvt. Ltd. at the time of confirming the hotel booking along with the additional service.
• There is no refund for any un-utilized services not availed which is part of "package inclusions"
• Vouchers cannot be refunded, redeemed for cash or substituted under any circumstances
• Vouchers issued for the AEGP are non-transferable and non-negotiable
• The validity of the voucher is as mentioned above. Any unused voucher would be termed as invalid post the expiry date of the voucher and thus would not be revalidated and extended.
• Amdocs Employee Gift Plan (AEGP) hotel offers cannot be used in conjunction with any other promotional offers / packages / rates
• The voucher needs to be redeemed / utilised before the validity expires i.e. the staycation has to be completed before the expiry date mentioned on the voucher
• Ms. Prerana Kholkar is the designated person at Odyssey Vacations Pvt. Ltd. For handling queries and bookings for AEPG - she can be contacted on mail at prerana@uniglobeodysseytravel.com. or you can speak to her at 91-20-66442907 (direct line)
• All hotel booking request have to be sent by email to Prerana. Employees are required to mail the PDF copy of the AEGP voucher at the time of making the booking. Hotel bookings will be initiated only when the e-voucher is provided by the employee along with scan copy of employee ID and one govt. ID (PAN Card / AADHAR Card / Driver License).
• The hotel confirmation voucher will be emailed to the employee as a PDF document. Employees are required to carry a print out of the hotel confirmation voucher and hand over the same to the hotel at the time of check in
• Cancellation: Every hotel has their own cancellation policy. As a general rule, if a cancellation is made within 7 days of the stay OR if there is a no-show at the hotel, the cancellation charge is 100% and the voucher will be considered void and cannot be used for any alternate date.